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Refund Policy

RETURNS

  • You can return items within 14 days of the delivery date.

  • Items must be unused, unwashed, and have all original tags and packaging intact.

  • Final sale items, including discounted or promotional items, are not eligible for return.

  • Returns must be sent back using a trackable shipping method at the customer’s expense unless the item is damaged or incorrect.

Important Notes

  • Shipping fees are non-refundable.

  • Titus Collection reserves the right to deny returns that do not meet our policy criteria.

 

How to Start a Return

  1. Email us at [Insert Email Address] with your order number and reason for return.

  2. We’ll respond within 2 business days with instructions.

  3. Once we receive and inspect the item, your refund will be processed to your original payment method within 5–10 business days.

EXCHANGES

  • At this time, we do not offer direct exchanges.

  • If you would like a different size or item, please return your original order and place a new order for the item you want.

DAMAGED OR INCORRECT ITEMS

  • If you received a damaged or wrong item, please contact us within 5 days of delivery with your order number and clear photos.

  • We will replace or refund the item as quickly as possible at no additional cost.

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