Refund Policy
RETURNS
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You can return items within 14 days of the delivery date.
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Items must be unused, unwashed, and have all original tags and packaging intact.
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Final sale items, including discounted or promotional items, are not eligible for return.
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Returns must be sent back using a trackable shipping method at the customer’s expense unless the item is damaged or incorrect.
Important Notes
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Shipping fees are non-refundable.
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Titus Collection reserves the right to deny returns that do not meet our policy criteria.
How to Start a Return
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Email us at [Insert Email Address] with your order number and reason for return.
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We’ll respond within 2 business days with instructions.
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Once we receive and inspect the item, your refund will be processed to your original payment method within 5–10 business days.
EXCHANGES
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At this time, we do not offer direct exchanges.
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If you would like a different size or item, please return your original order and place a new order for the item you want.
DAMAGED OR INCORRECT ITEMS
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If you received a damaged or wrong item, please contact us within 5 days of delivery with your order number and clear photos.
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We will replace or refund the item as quickly as possible at no additional cost.
